Clients

Almacantar

Almacantar

Capacity modelling and feasibility for a proposed change of use to an existing iconic tall building in London
Anglian Water

Anglian Water

Acting for The Crown Estate, reviewing proposals for leisure development of a reservoir in Lincolnshire
English Heritage

Audley End House & Gardens

10-year spatial masterplan
Ayer Associates

Ayer Associates

Feasibility study for a proposed new local authority spa
BFI Southbank

BFI Southbank

Feasibility study for a Gallery and multi-purpose space within the BFI Southbank
Blenheim Palace

Blenheim Palace

Visitor Attraction Strategy | Delivery of new Churchill exhibition | Business Case and part of the Steering Team for the new children’s play development
Bletchley Park

Bletchley Park

Lottery business case and long-term spatial masterplan
Bradford District Museums and Galleries

Bradford District Museums and Galleries

Commercial strategy for BDMG's four sites: Bolling Hall; Cartwright Hall Art Gallery; Bradford Industrial Museum and Cliffe Castle Museum.
Brighton & Hove City Council

Brighton & Hove City Council

Part of a multi-disciplinary team developing a Development Brief for the Black Rock site in Brighton
Brooklands Museum

Brooklands Museum

Development of 5-year business plan
Canterbury Cathedral

Canterbury Cathedral

Stage II HLF Business Plan to support £23m “Canterbury Journey” project
Chester Zoo

Chester Zoo

Physical and Strategic Master Plan
Council of Europe

Council of Europe

Business Planning lead on the international panel of experts for a joint Council of Europe and European Commission initiative which ran in South-East Europe from 2003 with the aim of using the cultural heritage to help regenerate communities across nine Baltic countries.
Courtauld Gallery

Courtauld Gallery

Review of commercial space for the Strand Campus
Dover District Council

Dover District Council

Evaluating the use of Dover’s heritage assets as part of the plans for its regeneration.
English Heritage

English Heritage

We have been working with EH since 2002 across a range of key sites including Stonehenge, Dover Castle, Osborne and Kenwood as well as at an organisational level.
Ironbridge

Ironbridge

Review of operating hours as well as the business case for the successful introduction of the Pass Plus added value ticket.
Kenwood

Kenwood

Delivered a 10 year spatial and strategic masterplan
London Transport Museum

London Transport Museum

Feasibility study on possible location move, including a top-line business review, stakeholder consultation, market analysis and on-site visitor research.
Victoria & Albert Museum

Museum of Childhood

Business planning to support the planned capital investment and redevelopment plans for the Museum.
The National Gallery

National Gallery

Commercial Business Case for NG200 as well as part of the team on Project Domani.
National Memorial Arboretum

National Memorial Arboretum

Quantitative research to inform and define an analysis of future potential. Input into the design of the most appropriate visitor facilities to deliver from both the visitor experience and financial sustainability perspectives. HLF Business Planning to support the successful bid for £3m of funding.
Osborne

Osborne

Delivered a 10 year spatial and strategic masterplan
People’s History Museum Manchester

People’s History Museum Manchester

Responsible for the Stage II Business Plan to support the successful bid to HLF for grant funding towards the £10m+ One Site redevelopment project.
Postal Museum

Postal Museum

Initial assessment of commercial potential; visitor experience development and optimisation, HLF Business Planning, operational modelling, pricing, timed ticketing and associated commercial opportunities
RIBA

RIBA

Developed the financial case to support the House of Architecture project
Royal British Legion

Royal British Legion

Management and facilitation of stakeholder workshops to help define the relationship and future strategy for the National Memorial Arboretum as part of the Royal British Legion’s role in, and contribution to, Remembrance.
Royal Collection Trust

Royal Collection Trust

Pricing review and admissions strategy for Holyrood House | Follow up research into concessionary pricing
Royal Geographical Society

Royal Geographical Society

Developing the business case to support a major capital project which will increase public access and engagement.
Royal Museums Greenwich

Royal Museums Greenwich

Responsible for the financial case to support the c£80m First Light project at the Royal Observatory.
Sellar Property Group

Sellar Property Group

Concept development, feasibility studies and business planning for the viewing gallery within the Shard – including presentations to potential investors.
Silverstone Museum

Silverstone Museum

Stakeholder and Trustee engagement followed by quantitative research to identify the Museum’s core and underserved audiences by measuring awareness and resonance with the visitor offer, and quantifying the growth potential.
Sky Garden

Sky Garden

Appointed by LandSec to deliver both the Commercial Feasibility Strategy and Visitor Management Plan for the Sky Garden visitor experience at 20 Fenchurch Street.
Stonehenge

Stonehenge

Delivered a 10 year strategic masterplan, which is now being implemented in stages.
The Crown Estate

The Crown Estate

Qualitative and quantitative market research; business feasibility studies; options analysis; business planning; project design development and operational mentoring at Windsor Great Park.
The National Trust

The National Trust

Joint Partnership Plan for National Trust and English Heritage across the Stonehenge & Avebury World Heritage Site
The Royal Parks

The Royal Parks

Review of the Business Plan to support the transition from Government Agency to an independent charity in 2017.
The View from the Shard

The View from the Shard

Concept development and business planning for the View from the Shard from 2003 up to its successful launch in 2013.
Twycross Zoo

Twycross Zoo

Economic Impact Assessment commissioned to analyse the likely impact of a £10m+ investment package with a view to securing grant funding for this and future waves of capital development, in order to enable Twycross to continue to deliver against its charitable purposes.
Victoria & Albert Museum

Victoria & Albert Museum

Feasibility and business planning studies for the Museum of Childhood | Contributed to the development of the OBC (Outline Business Case) for submission to DCMS for V&A East in the new “East Bank” cultural hub being developed on the site of the Olympic Park.
Royal Botanic Gardens Kew

Wakehurst

Developed the Visitor Proposition as a key component of the Wakehurst Development Plan, undertaking baseline performance reviews, primary visitor market research, ideation and qualitative assessment of initiatives, and commercial business planning to prioritise a refined list of proposals
Waltham Abbey Gunpowder Mills

Waltham Abbey Gunpowder Mills 

Brand positioning for the visitor attraction element of the site. Business Planning support for a successful National Heritage Memorial Fund bid.
Watts Gallery Surrey

Watts Gallery Surrey

Responsible for both the Stage I and Stage II Business Plans to support the successful bid to HLF for grant funding for the £10m+ Hope restoration project.
Webbs Wychbold

Webbs Wychbold

Undertook visitor research and supported the development of the successful Christmas light show
Wellington Estate

Wellington Estate

Strategic Review of the popular family destination, Wellington Country Park.
Westminster Abbey

Westminster Abbey

Options appraisal of achieving West Front entry for all visitors.
Whipsnade Wild Animal Park

Whipsnade Wild Animal Park

We developed a strategy to improve the visitor experience by reviewing access to and movement around the park.
Windsor Farm Shop

Windsor Farm Shop

Developed the business case to support significant capital investment in the cafe and shop. Visitor research and ongoing strategic support.
Windsor Great Park

Windsor Great Park

Multiple projects since 2006 including qualitative and quantitative market research; business feasibility studies; options analysis; business planning; project design development and operational mentoring
Zoological Society of London

Zoological Society of London

We developed a strategy for Whipsnade Wild Animal Park which looked at the way visitors moved around the site.